Terms & Conditions

Order Delivery

Orders are delivered between 7 AM to 11:30 PM daily. If order placed between 11:30 PM and 7 AM will be delivered after 7 AM.

Coupons

GROC100

  • This coupon is valid on 20th june 2019 12:00 AM to 11:59 PM only.
  • Maximum discount amount is 100 Rs.

Notwithstanding any oral or written information, opinions, evaluations, descriptions or consultations of any kind furnished by MyCityKart to the contrary, user specifically agrees to the terms set forth below.

TERMS AND CONDITIONS

These Terms of Use (the "Terms") are between MYCITYKART and user of MYCITYKART Website & Mobile App & Mobile App. Changes in law or changes in MYCITYKART business may require changes to be made to the Terms from time to time ("Revised Terms"). As such, MYCITYKART encourages user to review the Terms periodically for any such changes. It is user’s responsibility to carefully read, agree with and accept the Terms and Website & Mobile App’s Privacy Policy (the "Privacy Policy") on each occasion user accesses, browses or use the Website & Mobile App and user’s continued usage of the Website & Mobile App shall signify user’s acceptance to be bound by the latest Terms. If user does not agree to (or cannot comply with) any of the Terms, do not use this Website & Mobile App.

If user opts to register with the Website & Mobile App, then at the time of registration with the Website & Mobile App, as a registered user ("Registered User"), user must carefully read these Terms and accept them. User’s continued usage of the Website & Mobile App shall signify user’s acceptance to be bound by the latest Terms.

USER CONDUCT AND CONTENT

User agrees to comply with all legal requirements of the jurisdiction in which users are located and the laws of India with regard to user’s usage of the Website & Mobile App, and user acknowledges that they are entirely responsible for ensuring user’s own familiarity with such requirements and user’s own compliance with the same.

The Website & Mobile App may at times provide opportunities for users to post reviews and other comments, questions, suggestions or other information ("User Content") on or through this Website & Mobile App by e-mail or telephone, or otherwise disclosed, submitted or offered in connection with user’s use of this Website & Mobile App. User warrants that any such User Content submitted by user to the Website & Mobile App is original (and does not infringe the intellectual property rights of others), and user hereby grants MYCITYKART a perpetual, irrevocable, non-exclusive, royalty-free, transferable right and licence to use such User Content however MYCITYKART desires, including without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such User Content and/or incorporate such User Content into any form, medium or technology throughout the world, without any further recourse to user, and user hereby waive any moral rights in such User Content. User agrees that they will not post any content that is contrary to morality, defamatory, inflammatory, that infringes intellectual property rights, or that may otherwise breach common decency or be contrary to law.

MYCITYKART will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any User Content you submit for any purpose whatsoever, without restriction and without compensating user in any way. MYCITYKART is and shall be under no obligation (1) to maintain any User Content in confidence; (2) to pay to user any compensation for any User Content; or (3) to respond to any User Content. User agrees that any User Content submitted by user to the Website & Mobile App will not violate the Terms or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right/s, and will not cause injury to any person or entity.

User further agrees that they shall not host, display, upload, modify, publish, transmit, update or share any information or User Content that:

  • Is False;
  • Belongs to another person and to which the user does not have any right to;
  • Is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever, including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
  • Harm minors in any way;
  • Infringes any patent, trademark, copyright or other proprietary rights;
  • Violates any law for the time being in force;
  • Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • Impersonate another person;
  • Contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam"
  • Contains malware or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  • Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

MYCITYKART does not regularly review posted User Content, but does reserve the right (but not the obligation) to monitor and edit or remove any User Content submitted to the Website & Mobile App. User grants MYCITYKART the right to use the name that user submits in connection with any User Content. User agrees not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any User Content user submit. Users are and shall remain solely responsible for the content of any User Content user make and user agrees to indemnify MYCITYKART and its affiliates and group companies for all claims resulting from any User Content user submits. MYCITYKART and its affiliates and group companies take no responsibility and assume no liability for any User Content submitted by user or any third party.

ACCOUNT AND REGISTERED USER

In order to purchase any Products on the Website & Mobile App, user has to register and create an account secured by a password (the "Account"). Any Account so created is personal to user, and user may not transfer it to another person. User’s registration or order shall be complete after user accepts the Terms. The Terms will apply each time user submit an order for any Products on the Website & Mobile App.

Use of the Website & Mobile App is available only to persons who can enter into legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" under the Indian Contract Act, 1872 including minors, un-discharged insolvents, mentally not fit etc. are not eligible to use the Website & Mobile App. If user registers and creates an Account, user is a "Registered User". To become a Registered User to submit an order for any Products on the Website & Mobile App, user must be at least 18 years of age, and must provide true, accurate, current, and complete in all respects information about himself (including name, date of birth, email address, phone number and other details) as requested during the Account creation process or at the time of submission of the order on the Website & Mobile App. If user is under the age of 18 years, use of the Website & Mobile App may be made by user’s legal guardian or parents on the Website & Mobile App who agrees to be bound by these Terms. If user’s parent or legal guardian agreeing to these Terms on behalf of a person under the age of 18 years, user’s parent or legal guardian is fully responsible for his or her use of this Website & Mobile App, including all financial charges and legal liability that he or she may incur. MYCITYKART reserves the right to refuse service, terminate Accounts, or cancel orders at their sole discretion.

By registering and using the Website & Mobile App, user warrants that the information provided by user in the course of the registration process or in the course of submission of order for any Products on the Website & Mobile App is true accurate, current, and complete in all respects and user undertakes to ensure that such information is kept up-to-date and agrees that such information shall be treated as per the Privacy Policy.

User is responsible for maintaining the confidentiality of user’s Account and password and for restricting access to user’s personal computer or electronic or other mobile or wireless device, and user agrees to accept responsibility for all activities that occur under user’s Account or password. MYCITYKART assumes no liability to any person for any loss or damage which may arise as a result of any failure by user in protecting user’s password or Account. If MYCITYKART has reason to believe that there is likely to be a breach of security or misuse of the Website & Mobile App, MYCITYKART may require user to change user’s password or MYCITYKART may suspend user’s account without any liability and prior intimation.

When user uses the Website & Mobile App or send emails or other data, information or communication to MYCITYKART, user agrees and understands that they are communicating with MYCITYKART through electronic records and user consents to receive communications via electronic records from MYCITYKART periodically and as and when required. By registering user’s phone number with MYCITYKART, user consents to be contacted by MYCITYKART via phone calls and/or SMS notifications, in case of any order, shipment, delivery, and other communications. MYCITYKART may communicate with user by email or phone or other modes of communication, electronic or otherwise.

Solely to enable MYCITYKART to use the information user supply MYCITYKART with, so that MYCITYKART is not violating any rights user might have in user’s Information, user agrees to grant MYCITYKART a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights user have in user’s Information, in any media now known or not currently known, with respect to user’s Information. MYCITYKART will only use user’s information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website & Mobile App.

SERVICES: ORDER, PRICING AND PAYMENT

The Services shall include:

  • The provision to user of the Website & Mobile App to purchase any Products;
  • Procuring a logistics Company experienced with collection and transportation to deliver user’s purchased Products to user ("Logistics Supplier"); and
  • MYCITYKART customer support, enabling users to contact MYCITYKART at mycitykartofficial@gmail.com with any queries that user may have in relation to purchase of products and also user’s purchased Product/s.

User agrees to pay the full amount payable for the product as indicated during the order process, including any shipping costs or charges including taxes incurred with that order. All prices are displayed in Indian National Rupees.

MYCITYKART may not accept your order for Products if (a) the item/s is/are out of stock; (b) MYCITYKART is unable to obtain authorisation for user’s payment; (c) shipping restrictions apply to a particular Product / Location; (d) MYCITYKART finds a Product or pricing error; or (e) for any other reason at MYCITYKART’s sole discretion. In any of these situations, MYCITYKART will inform user that order has not been accepted, will not process payment and will not be liable to user or any third party by reason of our decision to decline processing an order, or unwinding or suspending any transaction after processing has begun.

If there are any errors in the pricing that appears on the Website & Mobile App or during the order process due to various reasons. There may also be errors in transmission resulting in the interruption of user’s purchase. Without admissions, MYCITYKART will in good faith try to resolve any issues that may arise as a result of such errors. User agrees to cooperate with MYCITYKART to resolve such issues, and user agrees that MYCITYKART shall have full discretion to determine the appropriate resolution in such cases.

All the products listed on the Website & Mobile App will be sold at Indian Rupees either at Maximum Retail Price (MRP) (inclusive of all taxes) or at an Offer/discounted price (inclusive of all taxes), unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged to user on the date of delivery. Prices and taxes thereon in respect of all products are subject to change from time to time, without prior notice by MYCITYKART. Online price may not match with offline price at store due to various reasons. User shall not raise any dispute on the same. In case user gets billed erroneously at a price higher than MRP printed on the product pack, user shall call customer care to refund the difference as per the company policy.

While availing any of the payment method(s) available on the Website & Mobile App, MYCITYKART will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to user due to:

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by user and between "Bank/s", or
  • Any payment issues arising out of the transaction, or
  • Decline of transaction for any other reason/s

All payments made against the purchases/services on Website & Mobile App by user shall be compulsorily in Indian Rupees acceptable in the Republic of India and through instrument(s) issued in India or mode(s) for usage within India only. Website & Mobile App will not facilitate transaction with respect to any other form of currency or instrument or mode with respect to the purchases made on Website & Mobile App.

MYCITYKART may offer multiple payment options through various instrument(s) or mode(s) for the convenience of the customers, including credit card, debit card, net banking, etc. Acceptance of card payment is at the sole discretion of MYCITYKART and user may be asked to submit copy of photo identity proof too. MYCITYKART reserves the right to add or remove or modify the terms and conditions for such payment options without prior notice. Without prejudice to the aforesaid, usage of any payment options on the Website & Mobile App shall at all times be subject to rules, regulations and guidelines under applicable laws and those prescribed by RBI, issuer banks, acquiring banks, facility providers and other intermediaries involved in the payment process.

All payment transactions, including through credit/debit card, are subject to validation by the issuer as applicable. If the issuer of user’s payment instrument(s) refuses to authorise payment, MYCITYKART has the right to cancel user’s order. MYCITYKART cannot be held responsible if this should result in a delay in dispatching user’s goods/Products.

MYCITYKART will evaluate customer buying and returning behaviour and reserves the right to refuse to process transactions to buyers with a prior history of questionable charges including without limitation breach of any agreements by buyer with MYCITYKART or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

MYCITYKART may do such checks as it deems fit before approving the receipt of/buyers ‘commitment to pay (for Cash On Delivery transactions) transaction price from the Buyer for security or other reasons at the discretion of MYCITYKART. As a result of such check if MYCITYKART is not satisfied with the creditability of the buyer or genuineness of the transaction/transaction price, it will have the right to reject the receipt of/buyers’ (customer’) commitment to pay transaction price.

All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms. By confirming user’s purchase at the end of the process, user agrees to accept and pay for the item/s requested.

Certain orders may constitute improper use of the Website & Mobile App and its Services. MYCITYKART reserves the right, at its sole discretion, to refuse or cancel any order for any reason. User’s Account may also be restricted or terminated for any reason, at MYCITYKART’s sole discretion.

In the event that a Product is listed at an incorrect price due to an error in pricing, MYCITYKART shall have the right, at MYCITYKART’s sole discretion, to refuse or cancel any orders placed for that Product. In the event that a Product is mispriced, MYCITYKART may, at MYCITYKART’s discretion, either contact user for instructions or cancels user’s order and notify user of such cancellation.

MYCITYKART reserves the right, at its sole discretion and without prior notice, to limit the quantity / value of items purchased per person or per household or per order. These restrictions may be applicable to order placed by same account, the same credit card and also to orders that use the same billing and/or shipping address.

Payment Modes

MYCITYKART offers user only offline payment (Cash or Card on delivery) however MYCITYKART reserves its right to add or delete or modify any mode of payment or order value limit without any prior notice.

Discounts e-Coupons

MYCITYKART Discount e-coupons are valid on shopping orders placed on the Website & Mobile App/App, subject to the terms of this section. User’s use of a discount coupon indicates user’s agreement to be bound by these discount e-coupons terms and any terms on the coupon itself (collectively, the "Coupon Terms"). MYCITYKART will only honour a coupon if it is used in accordance with the coupon Terms. Coupons that have been issued by MYCITYKART are, and shall remain, the property of MYCITYKART and are not transferable, cannot be resold, and have no cash alternative unless otherwise stated. After the expiration date, the coupons can no longer be used. MYCITYKART reserves the right to reject or cancel the use of a coupon where fraud or illegal use is suspected. User will have no claim against MYCITYKART in respect of such rejection or cancellation of a coupon.

SHIPPING AND DELIVERY POLICIES

For MYCITYKART to arrange to deliver any Products that user have purchased, user shall be solely responsible for providing the correct and accurate postal/delivery details.

Risk of loss and title for the Products that user purchase on the Website & Mobile App pass to user upon delivery of user’s purchased Products by the Logistics Supplier.

Shipping of Products shall be subject to the policy and guidelines laid down in the Website & Mobile App from time to time which user may please go through.

MYCITYKART is not responsible for any delays in the shipping of user’s ordered and purchased Product/s, lost or missing Product/s or the incorrect delivery of the Product/s to user, which is due to user’s fault or due to inaccurate, false or incomplete information provided by user.

Should user received an item that is not in perfect condition please contact MYCITYKART immediately at mycitykartofficial@gmail.com, and arrange for the faulty Product to be returned to MYCITYKART.

Delivery Slots and Timelines:

  • MYCITYKART provides the option of delivery at user’s chosen location (within agreed deliverable areas) as well as option to place an order online and collect it from specified locations.
  • If user fails to take delivery on the agreed slot as mentioned, user needs to contact customer care team by phone or email. In case user wants modification in delivery slots or wants to cancel the order, user can inform the customer care team by phone or email. MYCITYKART customer care team will also call in case user is not available to take delivery at the agreed slot.
  • In case of any issues with taking delivery in the agreed slot, user can inform the customer care team before user’s delivery slot for change in time slot by phone.
  • In case of any issues with honouring the delivery slot from MYCITYKART side owing to circumstances beyond MYCITYKART’s control, user will receive a call from MYCITYKART customer care.
  • Delivery slots are subject to availability. In case, user’s preferred delivery slot is not available, user will be prompted for next available delivery slots.
  • MYCITYKART will try to ensure delivery of all products ordered by user, however due to unforeseen issues, there is possibility that MYCITYKART may not be able to deliver a product ordered by user. User will receive a mail notification from MYCITYKART customer care informing user about items that MYCITYKART cannot deliver. User may also ask for cancellation/modification of order on account of this by calling customer care before delivery.
  • It is user’s responsibility to count and check all the products while accepting the products as per user’s order. No dispute will be entertained by MYCITYKART once user accepts the products at the delivery point/collection points. If user email is registered then the order invoice will be sent to email otherwise it will be sent on whatsapp.

Shipping Charges:

Delivery charges for MYCITYKART’s order is Rs.30/- which can be change time to time.

RETURNS, REFUNDS, EXHANGE AND CANCELLATION POLICIES

MYCITYKART has "no questions asked return policy" which entitles all customers to return the product at the time of delivery if they are not satisfied with the quality.

Category-wise Return Policy

All electric, electronic, Luggage, information technology products shall be subject to manufacturer’s warranty only and is not covered under return/exchange policy. User can return it to the delivery personnel at time of delivery or user can contact our customer support team and MYCITYKART will do the needful. MYCITYKART requests user to check all the items at the time of delivery. After sales service, wherever is applicable, will be provided by authorized service centres of the respective manufacturers, based on their terms and conditions of warranty. For reasons of health & hygiene, undergarments, personal care, swimwear, socks, cosmetics, crockery, Jewellery, frozen foods, dairy and bakery products, loose staples & dry fruits, fruits and vegetables, baby food, over the counter medication (OTC) & products of similar nature cannot be returned or exchanged later. Please refer returns and exchange policy for returns.

Refunds

Refunds for user’s order returns / cancelations / updates will be processed in following manner:

In case of entire order getting cancelled or returned:

COD Orders - The amount paid by cash, debit & credit cards and food coupons will be refunded to the customer as per store returns policy.

Delivery charges will be also refunded to user.

In case of partial return:

COD Orders - The amount paid by cash, debit & credit cards and food coupons will be refunded to the customer as per store returns policy.

Partial Delivery charges will be refunded to user.

In case user has used a coupon, user can contact the customer service to get back the coupon.

Customer service agent will issue similar coupon of same value to user.

Return, Exchange and Cancellation Policy:

All products listed on our Website & Mobile App can be returned subject to the following conditions:

Product Condition: A product cannot be returned unless it is a defective, broken, faulty, leaking or not of satisfactory quality.

Products should be returned in the original condition user had received them. Please understand that MYCITYKART cannot accept returns under the following instances:

(i) Returns will not be entertained on altered, damaged, used products

(ii) Damages due to mishandling of product;

(iii) Products with tampered or missing labels;

(iv) Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered.

Product Accessories / Freebies / Bundles & Combos: All the product accessories available with the product and / or all the freebies associated with the product and / or other products associated as "bundles" or "combos" with the product should also be returned so as to enable us to initiate the return process.

Validity Period:

Processed items - no refund, except if assessed poor quality. Product can be returned at the time of delivery

All Fresh items - Product can be returned at the time of delivery

Dairy & Frozen items - Product can be returned at the time of delivery

All Dry items - Within 24 hours of delivery (contact customer care team)

All payments made by user towards correctly returned products will be refunded as per the Returns Policy. If user thinks that MYCITYKART has provided with an incorrect refund, please contact immediately on mycitykartofficial@gmail.com.

Cancellation by customer

User can call MYCITYKART customer care to cancel the orders immediately after order is placed. User can call customer care within the operational hours that is 07:00 am to 11:00 pm all 7 days of the week. In such a case MYCITYKART will refund any payments already made by user for the order within 15 working days of user’s cancellation as per refund policies.

Partial cancellation by customer

In case of partial cancellation, order value will be recalculated. In such a case MYCITYKART will refund any payments already made by user for the order within 15 business days of user’s cancellation as per refund policies.

Cancellation by MYCITYKART

If MYCITYKART suspects any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the Website & Mobile App, MYCITYKART at sole discretion could cancel such orders. MYCITYKART will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

While every effort has been taken to label the products accurately, errors in data entry and updating may occur. MYCITYKART reserves the right to cancel the order in case a transaction has been made where the prices indicated was not the correct price. In the rare event that happens, MYCITYKART will give a full refund of all money received from the customer. MYCITYKART has full right to cancel any order which does not fall under the service criteria and/or is not from the city, pin code or area where MYCITYKART is currently not servicing.

PRIVACY

In the course of user’s use of the Website & Mobile App, MYCITYKART will collect certain information from user, (the "Information") which will be dealt in accordance with the Privacy Policy. Please go through the Privacy Policy available on the Website & Mobile App.

DISCLAIMER OF WARRANTIES

To the fullest extent permissible by law, MYCITYKART does not warrant that the Website & Mobile App or any of the Services or Products available through it will be uninterrupted or free from errors. There may be delays, omissions, interruptions and inaccuracies in materials or Services available through the Website & Mobile App or that the Services will meet any particular criteria of performance or quality.

MYCITYKART makes no representation or warranties about the accuracy, completeness, timeliness, reliability or non-infringement of any content on the Website & Mobile App or Services available through it.

Although MYCITYKART intends to take reasonable steps to prevent the introduction of viruses, worms or other malicious code to the Website & Mobile App, MYCITYKART does not represent or warrant that the Website & Mobile App, or Services, features or materials that may be available through the Website & Mobile App, are free from such destructive features. MYCITYKART is not liable for any damages or harm attributable to such features.

Electronic transmissions of data including the Internet are public media and any use of such media is public not private. Information related to or arising from such use is either public or the property of those collecting the information and not personal or private information. MYCITYKART does not warrant and cannot ensure the security or confidentiality of any information user transmits to www.mycitykart.com.

LIMITATION OF LIABILITY AND INDEMNITY

Nothing in these Terms is intended to affect user’s rights under law. The use of the Website & Mobile App or any of the Services or Products is at user’s own risk, and unless otherwise stated in these Terms, user assumes full responsibility and risk of loss resulting from user’s use of the Website & Mobile App or any of the Services or Products.

By using the Website & Mobile App, user agrees, to the fullest extent permitted by law, to indemnify and hold MYCITYKART, its directors, officers, employees, affiliates, group companies, agents, contractors, and licensors harmless with respect to any claims arising out of user’s breach of these Terms, user’s use of the Website & Mobile App or any of the Services, user’s non-compliance with applicable laws or regulations in the jurisdiction in which users are accessing the Website & Mobile App or the Services, or any action taken by MYCITYKART as part of its investigation of a suspected violation of these Terms or as a result of its finding or decision that a violation of these Terms has occurred. User agrees to defend, indemnify and hold harmless MYCITYKART and its affiliates and group companies from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to user’s use of the Website & Mobile App or any breach by user of these Terms.

GENERAL

Any links or references to other Internet Website & Mobile Apps ("hyperlinks") contained on the Website & Mobile App are provided by MYCITYKART merely as a convenience to user and other users of the Website & Mobile App, and MYCITYKART is not responsible for the content or operation of any such linked sites, or liable, directly or indirectly, for the privacy practices or the content of such linked sites. Any hyperlinks to such linked Website & Mobile Apps should no way be construed as an endorsement, representation(s) or promotion by MYCITYKART as to the content, representations, accuracy, products or Services found or otherwise described in such linked Website & Mobile Apps. Use of these linked Website & Mobile Apps is done at user’s own risk and consequences.

User may not copy, reproduce, republish, modify, distribute, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, use for commercial purposes any of the materials and make available to the public, or otherwise use the Website & Mobile App content in any way except for user’s own personal, non-commercial use. User further agrees not to adapt, alter or create a derivative work from the Website & Mobile App content except for user’s own personal, non-commercial use. Any other use of the Website & Mobile App content is strictly prohibited and requires a prior written permission from MYCITYKART.

MYCITYKART reserves the right to correct any errors or omissions in the Website & Mobile App and to improve the contents at any time without prior notice. If user relies on the Website & Mobile App and any materials or Services available through it, user does so entirely at your own risk. Furthermore, MYCITYKART reserves the right to alter, limit or discontinue the provision of any of the Services contained in this Website & Mobile App at any time without prior notice to user.

MYCITYKART may terminate or suspend user’s access to all or part of this Website & Mobile App, without prior notice, for any conduct that MYCITYKART, in its sole discretion, believes is in violation of these Terms or any applicable law or is harmful to the interests of the MYCITYKART or a third party. Notwithstanding such termination or suspension, user will continue to be subject to Clauses of these Terms. Except as otherwise expressly stated in these Terms, MYCITYKART shall not be liable to user or to any third party for any modification, termination, suspension or discontinuation of the Website & Mobile App.

MYCITYKART may use cookies, or other technologies, on this Website & Mobile App. Cookies are small files or records that MYCITYKART may place on user’s web browser for collecting information about user’s activities on the Website & Mobile App, preparing reports, assessing trends, and otherwise monitoring the way in which the Website & Mobile App is being used. This is intended to enhance convenience for user, and to assist MYCITYKART to run an efficient operation. By accepting these Terms, user confirms user’s consent to MYCITYKART’s use of cookies, and other such technologies, for these purposes.

User is prohibited from violating or attempting to violate the security of the Website & Mobile App, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorised to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website & Mobile App, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or Services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

User shall not make any negative, denigrating or defamatory statement(s) or comment(s) about MYCITYKART or the brand name or domain name used by MYCITYKART or otherwise engage in any conduct or action that might tarnish the image or reputation, of MYCITYKART or otherwise tarnish or dilute any of MYCITYKART trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by MYCITYKART.

User understands that by using this Website & Mobile App or any Services provided on the Website & Mobile App, user may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. User agrees to use the Website & Mobile App and any service at user’s sole risk and that MYCITYKART and its affiliates and group companies shall have no liability to user for content that may be deemed offensive, indecent, or objectionable.

User acknowledges that the purchased goods licensed or sold on the Website & Mobile App, which may include technology and software, are subject to the customs and export control laws and regulations of India and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. By purchasing, downloading or using technology or software from the Website & Mobile App, user agrees to abide by the applicable laws, rules and regulations and user represent and warrant that user will not transfer, by electronic transmission or otherwise, the software or technology in violation of the law.

User shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Service Tax, Central Excise, Custom Duty, Local Levies) regarding user’s use of MYCITYKART’s Service and purchase, solicitation of offers to purchase, and sale of products or services. User shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

The Products on the Website & Mobile App is presented solely for the purpose of sale and delivery in India. MYCITYKART makes no representation that Products in the Website & Mobile App are appropriate or available for use in other locations/countries other than India. Those who choose to access the Website & Mobile App from other locations/countries other than India do so on their own initiative and MYCITYKART is not responsible for supply of products/refund for the products ordered from other locations/countries other than India and compliance with local laws, if and to the extent local laws are applicable.

If user is not a consumer, user confirms that user has authority to bind any business on whose behalf users use this Website & Mobile App.

If any provision of these Terms is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms shall remain in full force and effect. The failure of MYCITYKART to act with respect to a breach of these Terms by user or others does not constitute a waiver and shall not limit MYCITYKART' rights with respect to such breach or any subsequent breaches.

User’s unauthorised use of this Website & Mobile App may give rise to a claim for damages and/or be a criminal offence.

User acknowledges and agrees that no joint venture, partnership, employment, or agency relationship exists between user and MYCITYKART as a result of user’s use of this Website & Mobile App.

A reference to the Website & Mobile App in these Terms includes the Website & Mobile App URL www.mycitykart.com and any successor Website & Mobile App URLs.

If user do not agree to (or cannot comply with) any of these Terms, do not use this Website & Mobile App.

MYCITYKART shall not be held liable for any delay or failure in performance of any part of these Terms from any cause beyond our control and without our fault or negligence, such as acts of God, acts of civil or military authority, current laws and regulations and changes thereto, embargoes, epidemics, war, terrorist acts, riots, insurrections, fires, explosions, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, political unrest, other major environmental disturbances, unusually severe weather conditions, acts of hackers and other illegal activities of third parties, inability to secure products or Services of other persons or transportation facilities, or acts or omissions of transportation or telecommunications common carriers or acts, omissions, overloading or slowdowns over the Internet or any third party Internet service providers.

IMPORTANT INFORMATION

MYCITYKART has made every effort to display as accurately as possible the colours of the Products that appear on the Website & Mobile App. However, as computer monitors vary, MYCITYKART cannot guarantee that user’s monitor's display of any color will be accurate.

MYCITYKART attempts to be accurate in its Product descriptions. However, MYCITYKART does not warrant that Product descriptions or other content of this Website & Mobile App is accurate, complete, reliable, current, or error-free.

Contact Us

If you have any questions about this Terms & Conditions, please contact us:

By email: mycitykartofficial@gmail.com

By visiting this page on our website: http://www.mycitykart.com/Home/Contact

By phone number: 91 7842847886

Thank you for your cooperation. We hope user find this Website & Mobile App helpful and convenient to use.

Last Updated: June 19, 2019